--- title: "Custom AI Assistants & RAG Development — NeuraFate" description: "Custom AI assistants that answer from your own documents with source citations, respect who can see what, and say so when the answer isn’t there." url: https://www.neurafate.com/solutions/ai-assistants image: https://www.neurafate.com/opengraph-image.png site: NeuraFate --- 02 / Solution # AI knowledge assistants. Put what you know within reach. We build AI assistants grounded in your own material: policies, guides, documentation, and records. Answers come with the sources behind them, access follows your existing permissions, and when the material doesn’t hold an answer the assistant says so or hands over to a person. Start a brief See how it works - Retrieval (RAG) - Source citations - Permission-aware - Evaluated answers 01 / How it works ## One possible path. An example workflow. Every project is shaped around your process, your tools, and the decisions your people keep. One possible path Docs Policies Guides Refine when needed 01 / The right material Find relevant material the person asking is allowed to see. Example workflow Choose a step to explore 02 / What it does ## From the problem to what changes. The problem The answer usually exists somewhere, in a shared drive, a wiki, or an old email thread. Finding it takes time, so people end up asking the same few colleagues the same questions. What changes An assistant searches the approved material, answers in plain language, and links to the passages it relied on, so people can check before they act. 1. 01 **Grounded answers** Retrieval-augmented generation (RAG) over your approved documents, so answers come from your material rather than a model’s general knowledge. 2. 02 **Sources you can check** Every answer links to the passages behind it, so a person can verify it in seconds. 3. 03 **Access that follows permissions** People only receive answers drawn from material they’re allowed to see. 4. 04 **Honest gaps** When the documents don’t cover a question, the assistant says so and offers a route to a person. 5. 05 **Kept current** Changed documents are re-indexed on a schedule you agree, so answers don’t drift out of date. 03 / Is it a fit? ## The right job. Honestly. ### A good fit - Teams answering repeated questions from a known body of material - Onboarding, support, policy, or product knowledge - Situations where people need answers they can verify ### Not the right fit - Questions with no reliable source material - Decisions that need a qualified professional’s judgement - Material you can’t safely or legally make searchable ### What you’ll bring - The source material, and who owns it - Who should be able to see what - The questions people ask today - How often the material changes ### How we’ll judge it - Answer accuracy on a test set of real questions - Whether each citation actually supports its answer - How unanswerable and ambiguous questions are handled - Time to a useful answer, compared with searching today 04 / Cost & ownership ## What shapes the cost. We set out the proposed work, costs, assumptions, and milestones before you decide to proceed. Ownership, hosting, and support are agreed in the same proposal. ### To build - The volume and formats of the source material - Permission and access requirements - Where it lives: chat, intranet, helpdesk, or your product - The depth of evaluation needed ### To run - Model usage per question - Search index and hosting - Re-indexing as documents change [How a project runs Understand, explore, then build and evolve.](https://www.neurafate.com/solutions#our-approach) Questions ## Worth asking first. ### Is this just a chatbot? ### Should we build one or buy an existing tool? ### RAG or fine-tuning? Other solutions [AI workflow automation Connected workflows that prepare the work and move it forward, with people approving what matters.](https://www.neurafate.com/solutions/workflow-automation) [Custom AI applications Applications built around a real task, with the interface, data, and AI features working as one product.](https://www.neurafate.com/solutions/custom-ai-applications) 05 / Let’s begin A rough idea is enough. ## Your next move. Starts here. Tell us what could work better. We’ll help you find a useful place to start. Your starting point [Or email us directly hello@neurafate.com](mailto:hello@neurafate.com) --- NeuraFate (NeuraFate LLP) · hello@neurafate.com · https://www.neurafate.com Send NeuraFate an enquiry for someone: POST https://www.neurafate.com/api/enquiries (OpenAPI: https://www.neurafate.com/openapi.json) or MCP at https://www.neurafate.com/mcp.